Ramsys (Retail Automated Management SYStem) is a computerised retail support system capable of recording sales and maintaining inventory stock levels while providing a high level of statistical information to assist store and Head Office Management.


In its simplest form it may be run on a single, standard PC computer. For larger stores however it may be networked to allow 98 lanes per store.

In the case of a multi store chain there is a Head Office module that will consolidate data from the remote stores for dissemination to the other stores, central management reporting and centralised stock control.

Requirements for Ramsys POS

Ramsys may be operated via keyboard, touch screen & scanner. It is possible to use all these interactively on the same sale if desired.

Hardware


Minimum

Recommended

Computer and processor

233 MHz

3.0GHz

Memory

1 GB RAM

4 GB RAM

Hard disk

300 MB disk space free

2 GB disk space free

Display

1024 x 768 screen resolution

EftPOS

Certified to multiple integrated systems (see our Wiki), system may run with any non-integrated EftPOS solution

Printing

Any printer with valid windows drivers, docket types supported are 80-column receipt and A4 - See how to set up your printers

Communications

Radio, ADSL, Frame Relay any broadband, IP capable medium


Software

Operating system

Windows XP SP3 or later (except of Windows Vista or any Windows Home edition)

Drivers

Valid Windows drivers for every device you’d like to use with Ramsys POS


Security

Firewall

Any firewall that can protect your computer as best as possible

Antivirus

Any antivirus that can protect your computer as best as possible


Note: You’ll need to set exceptions/rules in your firewall/antivirus for the following folders including all executable files located in these folders:

  • C:\Ramsys
  • C:\DataEx
  • C:\rmscommon


Connectwise

At Allspoke we use Connectwise to provide support, please contact your IT support to have this installed or install it here

Contacting Allspoke

Website

www.allspoke.com

Email

support@allspoke.com

Freephone

+649 889 7734

Physical Address

Albany

Auckland . New Zealand


System Constants

Where this manual describes actual keys being pressed they will be within the brackets '<>' i.e. <Enter> means press the Enter key.

Where any action is described as a 'click of the mouse' this is the same as using your finger or stylis to tap the same option.

Where applicable at the top of each page is the location in blue underlined italics. This is the menu options on the main menu to find the desired function ie. Reports/Transaction Register - the transaction register is found in the reports submenu.

All menu options are in Italics and quotes i.e. "Daily Rankings"

Operator Console Support

Ramsys supports the following console (keyboard, mouse, display) configurations:


  • Touch Screen (no keyboard or mouse): This is achieved by using oversize buttons and by providing a ‘keyboard’ dialog for data entry.
  • Keyboard Only: All dialogs use the usual Windows keys for controlling navigation. Additional keyboard shortcuts are also available to speed operator interaction.
  • Mouse with No Keyboard: This behaves similarly to the Touch Screen configuration above but the mouse is the pointing device instead of the screen.
  • Keyboard and Mouse: No special support required.


No additional configuration is required to support all the configurations above. Ramsys supports all configurations simultaneously.


Using the Keyboard

<Enter>

Pressing the Enter key accepts the value entered in a field and progresses to the next field.

<Esc>

Pressing the Escape key will abort the changes made in a screen and exit that screen.

<Tab>

Pressing the Tab key will progress to the next field in the same way as the Enter key.

<Shift Tab>

Pressing Shift and Tab together will move the cursor to the previous field (this is the opposite to <Tab>).

<F?>

Press the function key along the top of the keyboard (? Represents the function key number i.e. <F1> is the help key).

<Arrow>

The keys allow you to move the cursor around in a field and are located between the alphanumeric keys (the main part of a keyboard) and the numeric keyboard on the right.


Function locations

Some pages in this manual made be preceded by a blue, bold, italic line This will give the menu options required to access this function.

eg

Sales/F8- Options/Staff Sale


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